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      Recherches associées: Avis sur Wine.com | Offres d’emploi chez Wine.com | Salaires chez Wine.com | Avantages sociaux chez Wine.com
      Entretiens chez Wine.comEntretiens d’embauche pour Customer Service Manager chez Wine.comEntretien chez Wine.com


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      Entretien pour Customer Service Manager

      23 mars 2021
      Candidat à l'entretien anonyme
      Miami, FL
      Aucune offre
      Expérience négative
      Entretien facile

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez Wine.com (Miami, FL) en févr. 2021

      Entretien

      I had a video interview with the HR rep which went well. Standard questions. She advised me that the Hiring Manager would be reaching out to me to set up the next interview. I followed up on the second day as I had not heard anything and he reached out to schedule. On that interview, the hiring manager told me I would be moving on to the next steps and would follow up with me the Tuesday of next week. I did not hear back from him so I followed up on Thursday. No response. On Monday, I followed up with HR. No response. On Tuesday, I called HR to follow up with the email and she "didn't know anything because he is the Hiring Manager" which I found hard to believe. Either they decided to go with another candidate or their timeline change and considering that I was told I would be moving to the next steps, it would be professional courtesy to follow up with an update. I made one last follow up with the Director and haven't heard back since. It is quite disappointing to interview for a Customer Service department who cannot follow up on their own SLA and expectations that they set.
      2

      Autres retours d’entretien d’embauche pour un poste comme Customer Service Manager chez Wine.com

      Entretien pour Customer Service Manager

      16 avr. 2021
      Candidat à l'entretien anonyme
      New York, NY
      Aucune offre
      Expérience négative
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Wine.com (New York, NY) en mars 2021

      Entretien

      I did not work with a recruiter during the application/interview process which made the process a little more cumbersome. I applied online, and within two weeks I was contacted by an associate currently in the role I was applying for. We set up a time to meet for a phone interview, and we discussed the position. This conversation went well; we discussed my background and the specifics of the role, as well as how I would be able to adapt to the environment. I was advised I would be recommended for next steps and my information would be passed onto a superior. A few days later, I was contacted by the hiring manager for the role to set up a time to meet for a video call. This conversation also went well, and I was advised they would be setting me up for next steps in the process, which would include a presentation to a panel. The process stopped there. I never heard anything back from Wine.com. After a week with no contact, I reached out via email to both the parties who interviewed me. I received no response. I would have appreciated at least an email advising they decided to move in another direction.

      Questions d'entretien [1]

      Question 1

      Tell me about your background, leadership style, experience working with data/analytics, accountability conversations, projects you have managed/lead in the past
      Répondre à cette question
      3

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