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      Recherches associées: Avis sur Wise | Offres d’emploi chez Wise | Salaires chez Wise | Avantages sociaux chez Wise
      Entretiens chez WiseEntretiens d’embauche pour Customer Service Associate chez WiseEntretien chez Wise


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      Entretien pour Customer Service Associate

      9 sept. 2025
      Employé (anonyme)
      Tokyo
      Offre acceptée
      Expérience positive
      Entretien facile

      Candidature

      J'ai passé un entretien chez Wise (Tokyo)

      Entretien

      Interview Process The process began with a short phone call with a hiring officer, followed by a task to complete within three days. After that, I had a final interview with two team leaders. Both were very approachable, and the questions were designed to get to know me rather than to put me on the spot. I was able to answer them either right away or after a moment of thought, which made the experience feel fair and comfortable. However, it seems that the process has since changed and now typically consists of just one interview combined with a task while the interviewer is in the same room.

      Questions d'entretien [1]

      Question 1

      What would you prioritize when you have too many inquries to handle but you have very little time.
      Répondre à cette question

      Autres retours d’entretien d’embauche pour un poste comme Customer Service Associate chez Wise

      Entretien pour Customer Service Associate

      25 juin 2025
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience neutre
      Entretien difficile

      Candidature

      J'ai passé un entretien chez Wise

      Entretien

      There were Four interviews that include: one virtual sent to their HR, one virtual on hirevue, one written also in hirevue and take at same time in one sitting, and lastly there is one via Zoom. You have to pass each stage to be able to go to the next stage.

      Questions d'entretien [1]

      Question 1

      Scenario based emails from clients
      Répondre à cette question

      Entretien pour Customer Service Associate

      5 juil. 2025
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience négative
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris 2 mois. J'ai passé un entretien chez Wise en mai 2025

      Entretien

      I applied for this role in mid April and received an auto-reply saying they’d get back within 5 working days. Cute. I only heard back weeks later, and it took until END May just to get scheduled for an interview, after being passed around with zero urgency. I was then given a take-home assignment with a 2–3 day deadline, involving open-ended email and phone support scenarios. I completed everything on time and prepared thoroughly. Then comes the interview, The interviewer was checked out, barely interested, and just went through a list of templated questions like she’d rather be anywhere else. Zero effort to engage, zero energy and honestly, it felt like I was the one interviewing them. And if you thought the wait for the first reply was long, buckle up lol. Even the rejection took forever to arrive. No updates. No feedback. Just radio silence until they felt like circling back. After all their branding about "customer obsession" and valuing people? It’s giving empty marketing buzzwords. They eventually said they were moving forward with candidates “more aligned.” Yet strangely, the same role is still open months later. Guess they’re still looking for someone who reads minds and does cartwheels. All I’ll say is: If this is how they treat potential hires, I’m not sure how they treat actual employees. Proceed with caution or better yet, don’t.

      Questions d'entretien [1]

      Question 1

      Why do you want to work at Wise?
      Répondre à cette question

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