Alorica IQ and Automation Anywhere join forces to redefine digital CX solutions, aiming to significantly improve efficiency, personalization, simplicity, and satisfaction for brands around the world and their end-user customers. Read more: https://bit.ly/3UPHnBP
Alorica is making ‘lost in translation’ an issue of the past as the first global CX provider to offer real-time language translation of voice, chat and text integrated into the service experience. Introducing Alorica’s Real-time Voice Language Translation (ReVoLT) – a solution for removing language barriers during live customer conversations for 75 languages and 200 dialects. This offering is the centerpiece of Alorica Clear, an AI-powered solution suite—exclusively from Alorica IQ—revolutionizing the way businesses deliver local language CX to their global customer base. Delivering high-quality, personalized and efficient multilingual interactions just got a lot easier. Check out the full scoop: https://bit.ly/3SZiZLv.
We are thrilled to announce that #Alorica Philippines has been recognized as one of the Top 100 Best Employers for Fresh Grads! The rankings released by Prosple, a renowned careers and education technology company, are developed based on the popularity and quality of each employer for students seeking a rewarding career path. This proves, once again, that whether you’re a seasoned professional or brand new to the work force, we’re a great place to work! From flexible scheduling, mental and physical health benefits, growth opportunities and a fun, family-like culture, Alorica Philippines is truly the best. Apply today at https://lnkd.in/gvvdiR_3. #OwnYourFuture https://lnkd.in/gyuqcTBa
Happy International Women’s Day! Aloricans around the globe were honored to receive incredible advice from two amazing female leaders, Monica Vasquez and Denise Adams, both serving as SVPs, Directors of Truist Care Centers. The candid conversation provided relevant takeaways for women aspiring to advance their careers, find harmony between their professional and personal lives, and establish a strong support system of mentors, family members, leaders, and colleagues. #InspireInclusion
Our people remain the driving force behind our culture, and that's why we were honored to be recognized as a Great Place To Work® in 6 countries! Check out what Jose Guillermo Ramirez, President of LATAM/Caribbean, shares as the blueprint to supporting and empowering Aloricans professionally and personally.
Why is the Philippines an insanely great place to work? One of the many reasons is because of the 50k+ passionate people who are making lives better…one interaction at a time! They not only provide best-in-class customer experiences, but they are also the heart behind Alorica’s award-winning culture! #Alorica #OwnYourFuture
Alorica was just listed as 1 of 15 solid companies that offer flexibility to its employees including remote jobs! Through our work-at-home solution, Alorica Anywhere, we not only ensure business continuity, maximum scalability and increased optimization, but we’re able to improve employee satisfaction and retention, leading to better performance and happier customers. https://lnkd.in/gXTwvmVw
To celebrate Global Brand Day on January 18, we’re sharing some of the reasons employees love working at Alorica. Starting from Day 1, Aloricans are welcomed by dedicated trainers committed to their success. Through consistent check-ins, support and encouragement, our goal is to create the best employee experience, reflected in a global onboarding eNPS that beats industry standards.
To add to the Great Place To Work® certification we already have in the Philippines, we just earned six more in Latin America including Colombia, Guatemala (3rd consecutive year!), Honduras, Panama and two in Mexico. This recognition is thanks to the positive experiences shared by more than 7,300 Aloricans, emphasizing our people-first approach in credibility, respect, fairness, pride, and fellowship—a commitment that extends to our clients and their customers. We’re in the people business, and our people are the driving force behind Alorica’s culture, performance, community impact and success. Read more: https://bit.ly/41kqEIa
Congratulations to Colleen Beers, our Global Head of Trust & Safety, on winning the Silver Stevie Award for Women Helping Women. We take immense pride in having a leader who tirelessly champions, supports, and develops women, especially at Alorica where our global workforce is over 60% female. Colleen's efforts have been instrumental in our ability to promote 5,000+ women in 2022 alone. Thank you Colleen for playing a key role in Alorica’s commitment to a diverse and inclusive environment, making us stand out for empowering women in the workplace.
