🎉 Huge shoutout to our amazing MyManager graduates 🎓🎓🎓🎓🎓 from our Barcelona contact center! 🎉 These leaders are the FIRST to complete this incredible training program in Barcelona, equipping them with the skills to: Lead with empathy & understanding ❤️ Foster open & honest communication 💬 Create a supportive environment for their teams 💪 Develop talent by providing mentorship, fostering growth opportunities, and recognising their contributions 🌱 A massive thank you to Hayley and Louise for their inspiring instruction! A special shoutout to Yulia, Ivanna, Victor, Dawn and Peter for your support and collaboration! 👏 We're so proud of our graduates and excited to see them put their new skills into action! #MyManagerTraining #LeadershipDevelopment #EmpathyInLeadership #MyManager #TeamDevelopment #TalentDevelopment
🌟 We Care: A Core Value 🌟 In CPM we believe in the power of giving back and caring for others. That's why in September, our company truly embraced the spirit of giving during Charity Month, engaging in impactful activities across Barcelona, Slovakia and Philippines. As one of our key values is contributing achieving together, we must shout out to our amazing engagement team for the organization and all the volunteers who participated! 🐾 Our dedicated engagement team organized a heart-warming visit to an animal shelter, where colleagues brought food supplies and spent quality time walking the adorable dogs. A huge thank you to everyone who participated and to the shelter for their incredible work! 🌱 Meanwhile, in the Philippines, our team celebrated a successful Mangroves Planting Day, with 30 volunteers planting an impressive 150 mangroves. These vital ecosystems play a crucial role in coastal protection and improving water quality, and we are grateful for the enthusiasm shown by all involved. 🏃♀️ Additionally, we participated in the @TelekomNightRun, where every step counted! Our incredible team in Slovakia rocked the event, breaking barriers and building bonds while supporting a fantastic cause. Thank you to everyone who joined us! 🌟 Lastly, we proudly donated over 200kg of food, showcasing our core value of caring for others. Together, we are making a significant difference in our community and beyond. Let’s keep this momentum going! 💚✨
🏍️ Revving Up the Fun at Morzine Harley Days! 🏍️ Get ready to be inspired! Our incredible agents, Claire Dupain and Natalias Comillas, made a splash at the Morzine Harley Days event in France this past July 2024! 🇫🇷🎉 Their passion for motorcycles and adventurous spirit were on full display as they joined fellow enthusiasts for an unforgettable ride. 🚀✨ Let's give a big shoutout to Claire and Natalia for representing us with such energy and excitement! 🙌👏 Keep the engines roaring and the adventures coming! 🏍️💨
Every step counts! 🏃♀️🏃 We're thrilled to have participated in the @TelekomNightRun,, not only challenging ourselves but also supporting a fantastic cause. Together, we made a difference! Thank you to everyone who joined us! Let's continue to push boundaries and create a brighter future. ✨🏅 🏃♂️ CPM Slovakia at the Telekom Night Run! 🏃♀️ Our incredible team in Slovakia rocked the Telekom Night Run!🌟 Breaking barriers and building bonds! Our team's commitment to fun and fitness shines through in our exciting activities. It's more than just a run; it's about connecting with our community and creating lasting memories. ✨From high-fives to finish lines, our team always shines! ✨ Join us on our next adventure! 🏅 #TeamworkMakesTheDreamWork #CommunityFirst#TelekomNightRun #TeamCPM #CommunitySupport #GreatPlaceToWork #FunAndFitness
We have so much to celebrate lately at CPM, and it's truly exciting! On the 12th of July, we mark the 5th anniversary of our successful partnership with New Balance at the Edition Hotel in Barcelona. The event was a spectacular evening where we celebrated our team's achievements and growth. As we look back on our successes, we are even more motivated to strive for greater heights in the future. Here's to continuing our journey of excellence and making the next year even better!
A meaningful celebration with our CPM Family in Bratislava last weekend on Dúhový Pride 🌈 A big thank you to everyone who joined us on this colourful day in the city. Your presence made it unforgettable! #TeamCelebration #Bratislava #Grateful #wearecpm
We recently hosted our MTP Conference in Barcelona. The meet-up was an opportunity to reflect on our achievements over the past 12 months, recognise the great work our teams continue to do across our business, discuss future trends in CX and to plan for what awaits us going forward. We also took the opportunity to acknowledge three colleagues (from across the business) as our CPM DNA Award Winners 2023. 🥇 These individuals have regularly demonstrated our company DNA values over the past 12 months. In fact, they have lived our DNA. They were chosen and voted for by their colleagues and peers which makes the accolade all the more important. Well done to the winners. 🏆 👏🏼 Let´s achieve more together. 🙌 #WeCare #WeAreCurious #WeAchieveTogether
We are pleased to share our participation in the job fair organised by the 𝐅𝐮𝐧𝐝𝐚𝐜𝐢𝐨𝐧 𝐀𝐝𝐞𝐜𝐜𝐨 that took place in Barcelona. 🤝 This incredible foundation empowers individuals with disabilities by connecting them to meaningful employment opportunities. 💼 Throughout the event, we had the privilege of meeting over 75 attendees, sharing valuable insights about the benefits of joining 𝐂𝐏𝐌 𝐈𝐧𝐭𝐞𝐫𝐧𝐚𝐭𝐢𝐨𝐧𝐚𝐥. 🌐 Our ongoing efforts reflect our unwavering commitment to fostering an inclusive workplace in line with our DNA. 🌈 You can also join us & contribute to a vibrant & innovative culture!! 🙌 #WeCare #WeAreCurious #WeAchieveTogether
CPM Barcelona celebrates double award win at prestigious UK CX Awards! 🏆 🥇Gold in Team of the Year Award category is a recognition of our Talent & Development team’s outstanding commitment, passion and focus in bringing to life CPM values of Freedom, Innovation, Excellence, Respect and Integrity by encouraging our people to challenge themselves and broaden their experiences. 🥈Silver in Business Change & Transformation Award category highlights the amazing work of our Airbnb Transformation Team to create a world class employee development programme; transforming the way we empower our people to grow and develop. We are very proud of all our CPM winners and finalists 🙌🏻 http://glassdoor.com/slink.htm?key=vMRh3
CPM have been shortlisted in four categories of the 19th European Contact Centre and Customer Service Awards (ECCCSA) 🌟 @ecccsa_awards “CPM is thrilled be to be shortlisted for 4 awards at the ECCCSA 2019; recognising our continued commitment to deliver operational excellence and innovation in CX and Sales. We are extremely proud of our strategic client partnerships and are excited to be have reached finalist stage with our clients, Agilent Technologies and Airbnb. I would like to wish all teams the very best of luck for the finalist stage,” says Fiona Whelan, Managing Director. Congratulations to all our finalists! 🏆 👏🏼 Find out more here: http://glassdoor.com/slink.htm?key=vMRhO #ecccsa19 #CXExcellence #CPMexpertise
