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Empower Catalyst Connect BPO

Accounts Payable Associate (A/P Clerk) - U.S Client Experience Required

Philippines

Department: Finance / Accounts Payable

Location: Remote (Philippines)

Employment Type: Full-Time

Position Overview

We are looking for a detail-oriented and process-driven Accounts Payable Associate to support vendor (brand) payment operations. This role is responsible for executing payments, preparing remittances, handling vendor inquiries, and ensuring accuracy across all transactions.

The ideal candidate has strong Accounts Payable experience, is comfortable working with bank portals and ERP systems, and has prior experience supporting US-based or international clients.

Key Responsibilities

  • Create and send remittances to vendors (brands) accurately and on time
  • Process payments through bank portals, ensuring correct details and approvals
  • Respond to vendor and internal inquiries related to payments via Zendesk
  • Process adjustments and credits to vendors through Slack workflows
  • Verify vendor bank account information via phone to ensure accuracy and prevent errors
  • Maintain accurate records of payments, remittances, and communications
  • Collaborate with internal teams to resolve discrepancies or payment issues

Required Qualifications

  • Proven experience in Accounts Payable or payment operations
  • Experience supporting US-based or international clients (Required)
  • Experience working in a remote or BPO/shared services environment is a plus
  • Strong attention to detail and accuracy
  • Excellent written and verbal communication skills

Tools & Systems

  • Slack
  • Zendesk
  • Bank Portals
  • QuickBooks
  • ERP Systems (SAP, Oracle, Sage)
  • Google Workspace (Sheets, Docs, Slides)
  • Excel (Pivot Tables, VLOOKUP, XLOOKUP)

Work Location: Remote

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