Customer Service (Optical & Imaging Brand) - Day Shift Only!

✨Join Our Team as a Customer Service Executive in the Digital Imaging Solutions Industry!

Are you passionate about providing exceptional customer service? Do you have a knack for solving problems and a keen interest in the printing industry? If so, we want to hear from you!

✨ What We Offer:

• Job Position: Customer Service Specialist (BM & English Speaker)
• Industry: Printer & Imaging Solutions
• Working Hours: Day Shifts Only
• Location: Ara Damansara, Petaling Jaya (Nearby Ara Damansara LRT)
• Basic Salary RM2200 monthly

✨You will play an important role in:

• Product Support: Assist customers via phone and email, troubleshooting, and resolving issues
• Coordinate with internal teams
• Reporting: Maintain accurate records of customer interactions and feedback
• Customer Satisfaction: Ensure a high level of customer satisfaction by going above and beyond in service delivery

✨What We're Looking For:

• Technical Proficiency: Familiarity with printer hardware and software is a plus.
• Problem-Solving: Ability to think on your feet and resolve issues quickly.
• Communication: Excellent verbal (BM &English) and written communication skills.
• Experience: Previous experience in customer service or technical support and Fresh graduate is welcomed!

✨What You'll Get:

• Competitive basic salary + Allowances
• Leave Entitlement and Statutory Contribution
• Paid Training & growth opportunities
• Supportive team environment
• Free coffee & beverages. Loads of it

Job Types: Full-time, Contract

Pay: RM2,200.00 - RM2,400.00 per month

Benefits:

• Opportunities for promotion
• Professional development

Application Question(s):

• How long is your notice period?
• Are you able to work on weekends?
• What is your expected salary?

Education:

• STM/STPM (Required)

Work Location: In person