Search
Search
Location
Logo Asia Select

Asia Select

4,0

Customer Service Representative

Muntinlupa
Job title:
CUSTOMER SERVICE REPRESENTATIVE

Job type:
Full-Time

Emp type:
Full-time

Industry:

INDUSTRIAL


Functional Expertise:

OPERATIONS


Skills:

CUSTOMER SUPPORT

COMMUNICATION

ADMIN

CUSTOMER SERVICE


Location:
Alabang, Muntinlupa City

Job published:
2026-04-17

Job ID:
48794

JOB DESCRIPTION

The main responsibility of this role is to deliver operational and administrative support that ensures seamless customer transactions. This includes managing quotations, processing orders, coordinating logistics, and addressing basic customer queries. The position contributes to the full order-to-delivery cycle and ensures a reliable and efficient customer experience.

KEY RESPONSIBILITIES
You will:

  • Provide basic customer support by handling routine inquiries and giving updates on orders, deliveries, and documentation.
  • Process quotations and sales orders in SAP/CRM, including validating part numbers and ensuring accuracy of entered data.
  • Coordinate internally with Sales, Supply Chain, Finance, and Warehouse teams to track orders, deliveries, and simple billing matters.
  • Maintain accurate records of customer interactions, orders, and follow-ups in SAP and CRM systems.
  • Support reporting and data alignment activities under supervision.
  • Follow established processes and KPIs while building product, system, and commercial knowledge.
  • Participate in continuous improvement and on-the-job learning to enhance service delivery.

QUALIFICATIONS & REQUIREMENTS:

  • You must have a general diploma or degree with at least 2 years of relevant customer service experience.
  • You must have strong communication skills and be customer‑oriented, with fluency in English.
  • You must be proficient in Microsoft 365 business applications (Word, Excel, PowerPoint, Outlook, Power BI), CRM, and SAP B1, with the ability to learn additional business systems as required.
  • You must have experience with QuickBooks, SAP, or other ERP systems.

Work Schedule: Regular shift (8 am – 5 pm)

Work Setup: Onsite - Alabang, Muntinlupa City

Cette entreprise n’aura plus de secrets pour vous

Connectez-vous pour consulter des avis authentiques, des évaluations anonymes et des données salariales avant de postuler.

4,0
  • 87 %
    Recommandent cette entreprise
  • N/A
    Approuvent le PDG
  • PDG : 0 évaluations