Infrastructure QA Engineer

Infrastructure QA Engineer

Reports to:

CRT Manager

Location:

EMEA Support Center – Sophia-Antipolis, France

Job Description Summary:

Fortinet is looking for an Infrastructure QA Engineer to join the Infrastructure QA team at its EMEA Support Center in Sophia-Antipolis, France. This is a technical role responsible for delivering testing services for Fortinet’s datacenter infrastructure.

The Infrastructure QA team performs tests designed to validate Fortinet Cloud services for end-to-end scalability and resiliency.

The position requires candidates with strong experience in network security — preferably in a technical support or QA role — and the ability to gather and analyse complex network and system architectures, set up testing platforms, define and execute test cases, and detail test results in service reports for both internal and external audiences.

The position entails an excellent ability to clearly write all detailed information and to understand and interpret written technical documentation.

Key Responsibilities:

• Thoroughly understand testing requirements and analyse existing topologies, including Fortinet device configurations, network designs, and systems administration and monitoring details

• Write project-related documents (topologies, test plans, methods of procedure) with required technical architecture diagrams

• Provision and commission the System Under Test to reproduce the production environment on staging platforms

• Configure traffic generators (FortiTester, Spirent, Ixia) to simulate traffic representative of customer production environments

• Define and execute test cases in accordance with testable requirements

• Analyse and technically investigate problems involving all Fortinet products

• Liaise with solution owners across R&D, Network, Systems, and DC Hosting departments to drive resolution of product issues

• Document all validation results in test reports for delivery and presentation at the conclusion of each test campaign

• Follow established Infrastructure QA processes for driving the completion of test campaigns

• Develop core competency in Fortinet’s product line and technologies

• Work closely with other departments within the organisation to ensure cohesive project delivery
  

Skills and Attributes Requirements:

• Excellent written and verbal communication skills

• Strong understanding of data networking protocols, specifically TCP/IP, routing, and switching

• Very good presentation and technical documentation skills

• Good troubleshooting skills with a structured approach to problem solving

• Administrator-level working knowledge of Linux, Docker, VMware, and KVM

• Experience with security products including firewalls, IPsec, IDS/IPS, anti-spam, and antivirus solutions

• Good understanding of web application concepts, security principles, and common vulnerabilities

• Work experience with Fortinet products is a strong advantage

• Positive, communicative, and customer-oriented attitude

• Ability to work effectively in a multicultural team environment

• General knowledge of software testing methodologies is an advantage

• Scripting knowledge is an advantage
  

Educational and Experience Requirements:

• Four or more years of experience in network security, in a technical support or QA capacity

• Graduate of a network and security engineering programme or equivalent discipline

• Advanced proficiency in English (written and spoken)