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      Progressive Insurance

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      Avis sur Progressive Insurance

      Mentally taxing - Avis employé Customer Service Consultant Progressive Insurance

      3,0
      10 janv. 2026
      Customer service consultant
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      - Green alert is usually available for time off every day - Off on all major holidays - Shift bids occur frequently and u don’t have to participate - Gainshare can be up to 16% of ur annual salary - Performance pay raise every year

      Inconvénients

      - The calls are always back to back with 15 seconds to wrap up after each one - The customers are usually upset and have bad attitudes because they don’t check their mail or emails when we need additional info - Progressive has metrics and one of those is offering CRAs so u have to try to sell additional products like Renters and Homeowners insurance

      Découvrez plus d’avis sur Progressive Insurance

      5,0
      30 juin 2026
      Senior product manager
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Strong Leadership Consistent Strategy People Oriented Culture

      Inconvénients

      Larger more mature company - less agile and harder to drive change - still happens but takes longer and a lot more coordination

      2,0
      4 juil. 2026
      Consumer resolution department
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Work from home, Ok opportunities to learn more but opportunities are becoming slim.

      Inconvénients

      Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

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      Recherches associées: Offres d’emploi chez Progressive Insurance | Salaires chez Progressive Insurance | Avantages sociaux chez Progressive Insurance | Entretiens chez Progressive Insurance
      Avis sur Progressive InsuranceAvis pour Customer Service Consultant chez Progressive InsuranceAvis sur Progressive Insurance