Worst experience of my life! - Avis employé Customer Service/Retention Progressive Insurance

1,0
30 avr. 2012
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Medical Center on site (youll need it!) Fitness center on site paid training you get your own cubicle safe place to work

Inconvénients

Web based training s a JOKE! They promise the stars and the sky when they first hire you in regards to time off/schedule/open door policy but its all a load of BS! Managers are clueless and arrogant! Nothing but negative reinforcement! Learn by making mistakes and then get reprimanded / written up for sed mistakes! I saw people graduated due to the fact that the trainer didnt want to deal with them any more! Trainers sit around and gossip about students and talk smack about them openly (Ive witnessed) Dont EVER rock the boat! They WILL get rid of you. Their guidelines are vague and contradict each other and be prepared to get mixed messages of what to do from coaches and supervisors! I had 5 different coaches and every time I got a new one, they had completely different issues than the one before! Its like being back in high school! Clicky as all all helck! When I was first hired, I thought I won the lottery. After a few months i developed a twitch, had anxiety attacks and dreaded coming into work EVERY DAY! Another corporate wolf in progressive sheeps clothing!

Découvrez plus d’avis sur Progressive Insurance

5,0
30 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Strong Leadership Consistent Strategy People Oriented Culture

Inconvénients

Larger more mature company - less agile and harder to drive change - still happens but takes longer and a lot more coordination

4,0
1 juil. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Pay is alright for starting out, especially compared to some places. Benefits are decent. Management is generally supportive. If you don't mind sales and taking calls literally your entire working shift, then this could be a great fit.

Inconvénients

If you don't want to be on the phones back-to-back all day your options are extremely limited, and getting smaller as time goes on and A.I. allows them to close departments like mine and others.

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