Working for Progressive is amazing, it's the customers that make being on the phones a nightmare. - Avis employé Customer Service Representative Progressive Insurance

3,0
21 sept. 2017
Recommande
Approbation du PDG
Perspective commerciale

Avantages

A lot of benefits, get atmosphere and people, structured, end of year bonus is better than Christmas Day. Truly is a company you could retire at.

Inconvénients

The customers, have to bid for your schedule every year. Call volume is incredibly high half the year and causes a lot of stress due to that alone.

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5,0
24 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Pay Benefits Work/Life Flexibility Paid time off

Inconvénients

working holidays working weekends management benefits equipment

2,0
4 juil. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Work from home, Ok opportunities to learn more but opportunities are becoming slim.

Inconvénients

Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

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