Great at the start, but this place will end up sucking the life out of you - And I'm not the only one... - Avis employé Project Specialist Progressive Insurance

2,0
8 juil. 2013
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Salary, Benefits, vacation, most people you work with.

Inconvénients

Upper managers are elitist and look down upon their employees (not all, but ALOT), If you don't have a certain pedigree, you will go nowhere. Managers are not trained, they all have huge weaknesses. Progressive tends to think that anyone with a MBA from a top school can manage people and that is not the case. Alot of disfunction. HR is horrible as well. They only listen to upper managers. Most people who have been at Progressive a long time get STUCK because you make good money, have good benefits, and good vacation, so it's hard to leave. But, after a while, that doesn't matter anymore because it will suck the life out of you. Upper managers don't care about your thoughts and ideas and really, don't care much about you. They are all on their own journey and they don't care about the people who help them make tons of money. The managers make a ton of money on the backs of everyone else. But, the good news is there is life outside of Progressive and it is great and liberating! ESCAPE WHILE YOU CAN!

Découvrez plus d’avis sur Progressive Insurance

5,0
30 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Strong Leadership Consistent Strategy People Oriented Culture

Inconvénients

Larger more mature company - less agile and harder to drive change - still happens but takes longer and a lot more coordination

5,0
22 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Work from home and flexible scheduling, can slide schedule up to two hours to accommodate appointments, etc.

Inconvénients

Unrealistic claim volume, it ramps up slowly when you're in training and then you start getting so many claims you don't know what to do with them. Customer service is constantly preached, but it's not possible to return voicemails, texts and emails timely while managing 20 claims a day. They keep increasing volume, and you have to spend a minimum of 5 hours a week taking live calls, during which you cannot make any calls out on your own claims, and are required to work each claim you take a call on to it's fullest point, even when they are brand new and unassigned, taking you away from taking action on your own claims that could prevent calls. They are incorporating AI and digital tools that were intended to simplify the process and reduce phone time, but customers are upset and refuse to participate, which means claims are delayed awaiting digital statements, and then need more phone calls anyway. The expectations are outrageous.

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