I'm just glad to have a job - Avis employé Customer Service Representative (CSR) Progressive Insurance

3,0
8 déc. 2021
Recommande
Approbation du PDG
Perspective commerciale

Avantages

The pay isn't bad and once you get the hang of everything the systems aren't hard to use and the calls for the most part are pretty simple.

Inconvénients

TL constantly changing so not much communication with them. You have to try to get people over to home owners insurance and if you can't get people sent over you are marked for it. A service position that makes you do sales pitches.

Découvrez plus d’avis sur Progressive Insurance

5,0
30 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Strong Leadership Consistent Strategy People Oriented Culture

Inconvénients

Larger more mature company - less agile and harder to drive change - still happens but takes longer and a lot more coordination

2,0
4 juil. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Work from home, Ok opportunities to learn more but opportunities are becoming slim.

Inconvénients

Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

Voir les avis par: Utile|Évaluation|Date|Tout