Beware and Avoid At All Costs - Avis employé Central Loss Reporting Unit Representative Progressive Insurance

1,0
22 déc. 2021
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Excellent pay mediocre benefits. Gainshare is nice

Inconvénients

I worked for this company for 7 months and things only got worse overtime. Many dropped calls as company does not have enough staff to handle. Mostly irate customers because their Progressive adjuster does not return their calls. Favoritism is commonplace for mediocre performers. Even the supervisors don't step up to the place to handle escalations if needed. I got tired of the toxicity and decided to leave as this job started to adversely affect my health. The stress is overwhelming with this job. Back to back calls all day and few seconds between calls. And most of the calls are negative and escalated. I wouldn't recommend this company to my worst enemy.

Découvrez plus d’avis sur Progressive Insurance

5,0
30 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Strong Leadership Consistent Strategy People Oriented Culture

Inconvénients

Larger more mature company - less agile and harder to drive change - still happens but takes longer and a lot more coordination

2,0
4 juil. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Work from home, Ok opportunities to learn more but opportunities are becoming slim.

Inconvénients

Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

Voir les avis par: Utile|Évaluation|Date|Tout