Aller au contenuAller au pied de page
      employer cover photo
      employer logo
      employer logo

      Progressive Insurance

      Employeur impliqué

      Avis sur Progressive Insurance

      Was a great company. - Avis employé Senior Customer Service Representative Progressive Insurance

      3,0
      31 janv. 2022
      Senior customer service representative
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Gainshare. ETB (earned time bank). Benifits. Dress code. Raised desks.

      Inconvénients

      VERY high call volume. Not alot of advancement. Metrics stink. Expectation for one person is unrealistic. Phone buttons. Don't listen when you have a change you'd like to see if you can get approved . You have to hit a certain performance level before you can get licensed (Progressive pays/reimbursement). Micromanaged BIG TIME!! Back in the day, Progressive made you feel like family. You were respected. Treated as if you weren't replacable. Now all you are to them is a number.

      Découvrez plus d’avis sur Progressive Insurance

      5,0
      30 juin 2026
      Senior product manager
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Strong Leadership Consistent Strategy People Oriented Culture

      Inconvénients

      Larger more mature company - less agile and harder to drive change - still happens but takes longer and a lot more coordination

      2,0
      4 juil. 2026
      Consumer resolution department
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Work from home, Ok opportunities to learn more but opportunities are becoming slim.

      Inconvénients

      Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

      Voir les avis par: Utile|Évaluation|Date|Tout
      Recherches associées: Offres d’emploi chez Progressive Insurance | Salaires chez Progressive Insurance | Avantages sociaux chez Progressive Insurance | Entretiens chez Progressive Insurance
      Avis sur Progressive InsuranceAvis pour Senior Customer Service Representative chez Progressive InsuranceAvis sur Progressive Insurance