Aller au contenuAller au pied de page
      employer cover photo
      employer logo
      employer logo

      Progressive Insurance

      Employeur impliqué

      Avis sur Progressive Insurance

      Customer Service is Sales. - Avis employé Associate Consultant Progressive Insurance

      1,0
      2 mars 2022
      Associate consultant
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Gainshare (but it’s not guaranteed). Nothing else.

      Inconvénients

      Customer service is sales. Metrics are impossible to meet. Customers are some of the rudest I’ve ever come across. PTO is hardly ever approved. Back to back calls with only 5 seconds in between. Supervisors are not helpful and only reach out when they want to scold you. Tons of upselling training even though it’s a customer service position. You have to get supervisor approval to apply for other positions, and they can tell you no.

      Découvrez plus d’avis sur Progressive Insurance

      5,0
      30 juin 2026
      Senior product manager
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Strong Leadership Consistent Strategy People Oriented Culture

      Inconvénients

      Larger more mature company - less agile and harder to drive change - still happens but takes longer and a lot more coordination

      2,0
      4 juil. 2026
      Consumer resolution department
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Work from home, Ok opportunities to learn more but opportunities are becoming slim.

      Inconvénients

      Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

      Voir les avis par: Utile|Évaluation|Date|Tout
      Recherches associées: Offres d’emploi chez Progressive Insurance | Salaires chez Progressive Insurance | Avantages sociaux chez Progressive Insurance | Entretiens chez Progressive Insurance
      Avis sur Progressive InsuranceAvis pour Associate Consultant chez Progressive InsuranceAvis sur Progressive Insurance