Great Company... but a very stressful job! - Avis employé Claims Adjuster Progressive Insurance

3,0
3 juin 2015
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great teammates. Good company overall. Helpful in many ways. Decent pay. Chance to work from home (which I did). Gainshare is nice at the end of the year.

Inconvénients

Very stressful job and the company only makes it more stressful by not understanding that we can't solve every customers problem. It's a call center so expect to be busy. No real help on how to handle irate customers and Management isn't really there to help you with these customers. The company is now very micromanage which only adds to the stress. It's claims so unfortunately there is never a black or white answer. It's always gray.

Découvrez plus d’avis sur Progressive Insurance

5,0
12 avr. 2026
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Progressive offers a lot of growth opportunities

Inconvénients

Leadership alignment and business priorities consistently changing

4,0
1 juil. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Pay is alright for starting out, especially compared to some places. Benefits are decent. Management is generally supportive. If you don't mind sales and taking calls literally your entire working shift, then this could be a great fit.

Inconvénients

If you don't want to be on the phones back-to-back all day your options are extremely limited, and getting smaller as time goes on and A.I. allows them to close departments like mine and others.

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