Avantages
The job has its benefits: good pay, good and upbeat coworkers, an ability to take time off when you’re genuinely sick or your child is sick without having to worry about your job each time. Helping people get their feet back under them after they’ve had an accident can be rewarding.
Inconvénients
The biggest con, and everyone who works in Progressive claims will tell you this, is the workload. The workload is so far and above what any one individual should be asked to do, that it leaves you feeling horrible at the end of each day, like you didn’t get enough done. No matter how hard you work, you will always feel behind. That sense of accomplishment is unfortunately nonexistent in this job. This is true for the PCS claims role and the URBI role. Every coworker I have has expressed the same issue to me, and the anonymous surveys the company does always come back stating too heavy of a workload, and no work/life balance. While giving you this workload, leadership just continues to push “efficiency” instead of just admitting that there is too much work and too few people.