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      Progressive Insurance

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      Avis sur Progressive Insurance

      Customer Service Representative - Avis employé Customer Service Representative/Claims Contingency Progressive Insurance

      2,0
      9 déc. 2015
      Customer service representative/claims contingency
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Customer centric business devoted to client satisfaction via the Golden Rule

      Inconvénients

      Little-to--no career path. You have to work as a phone rep for years before you can be considered for even a supervisory position, low pay, and you have to allow customers to talk to you any way they want. You cannot escalate a call unless the customer specifically asks to speak to a supervisor.

      Découvrez plus d’avis sur Progressive Insurance

      5,0
      30 juin 2026
      Senior product manager
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Strong Leadership Consistent Strategy People Oriented Culture

      Inconvénients

      Larger more mature company - less agile and harder to drive change - still happens but takes longer and a lot more coordination

      2,0
      4 juil. 2026
      Consumer resolution department
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Work from home, Ok opportunities to learn more but opportunities are becoming slim.

      Inconvénients

      Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

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      Recherches associées: Offres d’emploi chez Progressive Insurance | Salaires chez Progressive Insurance | Avantages sociaux chez Progressive Insurance | Entretiens chez Progressive Insurance
      Avis sur Progressive InsuranceAvis pour Customer Service Representative/Claims Contingency chez Progressive InsuranceAvis sur Progressive Insurance