Great company all around! - Avis employé Senior Resolution Specialist Progressive Insurance

3,0
14 mars 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Flexible schedule, yearly pay increase based on performance, pto accrued every pay period, great internal community, caring coworkers!

Inconvénients

High call volume, angry/tense customer base, internal policy inconsistencies due to training format/newbies making mistakes that have to be corrected.

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5,0
25 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great management and work life balance

Inconvénients

Unrealistic expectations Nothing else really

2,0
4 juil. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Work from home, Ok opportunities to learn more but opportunities are becoming slim.

Inconvénients

Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

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