Focus all on customer experience at cost of no focus on employee well being - Avis employé Auto Claims Adjuster Progressive Insurance

2,0
14 sept. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

If you didn’t work insane hrs at salary the pay would be decent, but working on your own time regularly makes this not the case. Majority of supervisors and team members are great

Inconvénients

A lot of preaching about caring about employee experience, but have gotten so increasingly terrible with micro management that it takes on hours of additional work daily that just isn’t feasible to get done and do quality work and legitimately deliver good customer experience. Work life balance is terrible, your mental and physical health will take a hit and supervisors and management are more concerned about metrics than you as a person.

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5,0
24 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Pay Benefits Work/Life Flexibility Paid time off

Inconvénients

working holidays working weekends management benefits equipment

2,0
4 juil. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Work from home, Ok opportunities to learn more but opportunities are becoming slim.

Inconvénients

Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

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