Great Company as long as you are not in Customer Care - Avis employé Customer Care Representative BASF

2,0
30 déc. 2017
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Tuition Reimbursement, GREAT BENEFITS, Pays above industry average

Inconvénients

While this is a great company, the Customer Care unit at the Charlotte location is a toxic environment. People are regularly on medical-leave for stress-induced issues. Employees are overworked and not paid overtime!(CCR is hourly/non-exempt). CCR's are stressed into putting in extra hours and are not compensated. There is no management support. I would not let anyone whose well-being I care about work in that department. Everyone in that group is miserable.

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5,0
2 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Good work life balance, good culture, good pay, good benefits

Inconvénients

A lot of bureaucracy, lean staffing

4,0
12 mai 2026
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great benefits, hybrid & remote roles, great colleagues to work with. Great vacation /time off. Helpful colleagues

Inconvénients

Reorganizations (roughly 3 years), IT roles dwindling in North America(moving to India), teams can get very silo-ed, “not my role” = not helping you (when you are looking for answers/assistance), currently seeing a lot of movement out of New Jersey (roles moving to other parts of the country), some organizational charts can be confusing, huge organization(can be difficult at times pinpointing the exact team you may need to work with)

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