No support for work from home employees - Avis employé Customer Service Representative Firstsource Solutions

1,0
25 oct. 2020
Recommande
Approbation du PDG
Perspective commerciale

Avantages

staff except senior management are lovely will hire anybody

Inconvénients

unrealistic targets e.g. 70 second hold times payment issues management out of touch with staffs needs 10 hour shifts minimum wage

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Réponse de Firstsource Solutions
5y
Thank you for sharing your feedback. We are sorry to hear that you did not enjoy your time working with us. We take pride that our management empowers, motivates and supports our employee . Vast majority of our employees enjoy long and fulfilling careers with us, and we endeavour to offer competitive compensation and benefit package. During these difficult pandemic times too, our efforts have been to provide the same level of support virtually as well. We actively seek feedback from all our employees both anonymously and in-person so that, we can continue to improve our working environment and experiences for our employees. We hope you used one of our feedback channels while employed with us. Best wishes for new endeavours.

Découvrez plus d’avis sur Firstsource Solutions

5,0
4 déc. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great team support from everyone

Inconvénients

Not much pto and policy change

3,0
23 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Inconvénients

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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