I was a first year preparer and I got very little business because the receptionist always gave clients to more seasoned - Avis employé Tax Preparer H&R Block

2,0
14 mars 2010
Recommande
Approbation du PDG
Perspective commerciale

Avantages

flexible schedules, respectful employees, professional setting, financial incentives, location, reputable name was good for resume, class was very informative.

Inconvénients

I did not know what the receptioist would be handling the clients as she saw fit. In my case that meant she gave almost 90% of the clients to more seasoned preparers and I didn't make hardly anything, even though i was there and eager to work, wsaste of my 3 mos.

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5,0
28 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Loved my team, great skill to have and career adavancement.

Inconvénients

Hectic routine, difficult client can cause a lot of issues.

3,0
23 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Flexible availability. Path for promotion is obvious and quantified.

Inconvénients

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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