Great Place to work for - Avis employé Client Service Professional H&R Block

4,0
8 août 2014
Recommande
Approbation du PDG
Perspective commerciale

Avantages

It was great working here the District Manager and Office Manager worked diligently to keep the office staff in a safe and fun environment and up to date with training.

Inconvénients

Having to always open the door for everyone makes it difficult if you are the only one working the Front Desk. They also have secret shoppers that work for H&R Block that can call at any given time and make a false appointment just to see if you are doing your job correctly. This can be a hassle at times as the front desk can get very hectic with walk ins and other calls trying to make an appointment. After you have gone through the call with a secret shopper then at the end of the call the let you know who they are.

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5,0
22 juin 2026
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great work during tax season

Inconvénients

Not available year round for most employees

3,0
23 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Flexible availability. Path for promotion is obvious and quantified.

Inconvénients

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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