Overall a good place to work, though of course employment is seasonal. - Avis employé Tax Advisor H&R Block

4,0
20 mai 2011
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Excellent training. Block is a great place to learn about taxes from the ground up. They will teach you everything you need to know to do a personal income tax return. Also, the pay was good at my office. They paid based on a percentage of the dollar volume of tax returns prepared. In my office the hours were extremely flexible and there were several experienced preparers that could answer any question known to mankind about personal taxes.

Inconvénients

It is my understanding that most offices do not pay as generously as mine did (though that may have just been what the branch owner told me so that I'd think I was really lucky to work at his office). One of the hardest things for me was dealing with a lot of low income people that were struggling financially and then having to offer them rapid refunds - which can be very expensive - just so that they can get their refund a week or two faster. Even though I explained to them that they could wait and not pay the additional fees, I still felt like the Block way (in regards to rapid refunds) was that if the customer didn't know better then that was their problem.

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5,0
22 juin 2026
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great work during tax season

Inconvénients

Not available year round for most employees

3,0
23 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Flexible availability. Path for promotion is obvious and quantified.

Inconvénients

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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