J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien chez Alaska Airlines (Seattle, WA) en févr. 2020
Entretien
The process took 3 weeks from the time I applied, to the time I was invited to a F2F interview, with a video interview in between. After one week, I received an email for a video interview. For this, I recorded answers in a one-minute time frame to questions displayed on my screen. There were 7 questions mostly about conflict resolution, problem solving, and people skills.
Questions d'entretien [1]
Question 1
Describe a time when you received negative feedback from a customer, and how you responded to this?
J'ai passé un entretien chez Alaska Airlines (Seattle, WA)
Entretien
In person at Alaska Airlines office.
Individual interview, second individual interview then lunch break , group interview.
It was very friendly and fun experience. Smile and interact other people
Ask questions and stand out
J'ai postulé en ligne. J'ai passé un entretien chez Alaska Airlines (Seattle, WA) en janv. 2026
Entretien
Two virtual interviews that included an AI interview, a personality questionnaire and a “test” of your ability to use resources provided to answer flight-related questions. After that you’re invited to an in-person interview.
The interview process is lengthy and in depth. They really dive deep. Overall, it was a great experience and ensured that they find the right fit. I did end up accepting and am awaiting training.