J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien chez CIBC en août 2025
Entretien
It was started by an email ans asked some question about me and my status. Then, an interview was scheduled. During the interview a mixture of questions from my background, CIBC, and expectations, and the role have been asked (some questions were in english and the others were in french). After around a week, I got a called in which i have got the offer.
Questions d'entretien [2]
Question 1
Describe a time in which you had an issue with your supervisor and how did you resolve it.
The CIBC Customer Service Representative (CSR) interview process generally takes an average of 16 to 20 days and involves multiple stages designed to assess your customer service aptitude, sales potential, and cultural fit.
Was smooth and warm. Nothing to add. Was more intro than grilling. From the beginning it was obvious that we clicked and interview was more conversational. Some tmat questions, some customer scenarios and checking loyalty issues.
Questions d'entretien [1]
Question 1
How would you approach on specific customer problem etc
