J'ai postulé en personne. Le processus a pris 5 jours. J'ai passé un entretien chez CIBC (Ottawa, ON) en févr. 2015
Entretien
2 people interviewing you, You were asked questions for about 30 minutes. After that you make sure to get your references in on time to continue to the next step of the interviewing process
The CIBC Customer Service Representative (CSR) interview process generally takes an average of 16 to 20 days and involves multiple stages designed to assess your customer service aptitude, sales potential, and cultural fit.
Was smooth and warm. Nothing to add. Was more intro than grilling. From the beginning it was obvious that we clicked and interview was more conversational. Some tmat questions, some customer scenarios and checking loyalty issues.
Questions d'entretien [1]
Question 1
How would you approach on specific customer problem etc
