J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez CIBC (Richmond, BC) en janv. 2022
Entretien
It was pretty normal and quick interview. They asked your go to questions for pretty much every job. Very basic and were easy to answer. It lasted about 30 Minutes if not less and the whole process was so efficient
The CIBC Customer Service Representative (CSR) interview process generally takes an average of 16 to 20 days and involves multiple stages designed to assess your customer service aptitude, sales potential, and cultural fit.
Was smooth and warm. Nothing to add. Was more intro than grilling. From the beginning it was obvious that we clicked and interview was more conversational. Some tmat questions, some customer scenarios and checking loyalty issues.
Questions d'entretien [1]
Question 1
How would you approach on specific customer problem etc