J'ai postulé en ligne. J'ai passé un entretien chez CIBC en mai 2023
Entretien
The interview process at CIBC typically begins with a phone screening by a recruiter to assess your background, interest in the role, and basic qualifications. This is followed by one or more interviews with hiring managers or team leads, focusing on technical skills, customer service experience, and alignment with CIBC’s values.
Questions d'entretien [1]
Question 1
Fairly easy, basic questions, why cibc, what are you strengths/weaknesses
The CIBC Customer Service Representative (CSR) interview process generally takes an average of 16 to 20 days and involves multiple stages designed to assess your customer service aptitude, sales potential, and cultural fit.
Was smooth and warm. Nothing to add. Was more intro than grilling. From the beginning it was obvious that we clicked and interview was more conversational. Some tmat questions, some customer scenarios and checking loyalty issues.
Questions d'entretien [1]
Question 1
How would you approach on specific customer problem etc
