J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez CVS Health (Fontana, CA) en sept. 2022
Entretien
The Interview process took a little over two weeks. I applied online for the remote CSR position and received an email a week later for a phone interview. By the end of the conversation the recruiter scheduled me a second phone interview.
This second interview was over the phone with two supervisors and lasted approx 45mins. They were very dry and presented 5 different scenario questions, and asked me why I would be a good fit. Overall it was an okay interview interview experience. Mainly because it was over the phone which i am not used to and i was not able to see their facial expressions.
One week after my interview I received a phone call offering me the position.
Questions d'entretien [1]
Question 1
Tell me about yourself?
What are your hobbies/ Tell us about yourself
Why did you apply for this job?
Tell me a time when you were an advocate for someone?
Tell me a time when you had to handle an angry customer?
Tell me somethings that frustrated you about your last job
Had to provide an internet speed test (remote job)
J'ai passé un entretien chez CVS Health (Fort Lauderdale, FL)
Entretien
Interview process was not that bad. STAR questions. Did have 2 people there as well. Just general interview questions to get to know you and how you handle situations and scenarios. They also do pay attention to you speak as well
Questions d'entretien [1]
Question 1
Describe a time when you had to handle a difficult call
J'ai postulé en ligne. J'ai passé un entretien chez CVS Health (Richmond, VA) en mars 2026
Entretien
The interview process was very personable. The interviewer made me feel comfortable and gave good feedback throughout the interview. The interview was a good conversation, not a question/answer session. I appreciated the interaction.
Very formal with questions about customer care. Don’t need to have a medical background to apply. An interview with multiple managers makes the interview flow better and they ask different questions
