J'ai postulé en ligne. J'ai passé un entretien chez Chase (Ossining, NY) en juil. 2023
Entretien
Kind of meant to scare you into never being anything less than perfect if hired. Constantly mention how you're going to be evaluated and that your customer ratings can never be less than 100% satisfied.
Questions d'entretien [1]
Question 1
Tell me about a time you dealt with an angry customer.
J'ai passé un entretien chez Chase (Santa Clarita, CA)
Entretien
The branch manager was super friendly and easy to talk to. The only downside was that the interview started almost 30 minutes late even though I was on time. I had scheduled it during my lunch break at work, so the delay made things feel a bit rushed.
It was good and very very interesting. Need more clarity on the process and expectations. Will not interview again. Good role not a good fit for me personally. Process was little confusing and communication
Had a phone interview. A couple days later was called and asked to interview in person at one of their locations by a branch director. Those were the only two interviews I had.
Questions d'entretien [1]
Question 1
They asked me to "role play" a situation where I forgot to give the customer back an important document.