J'ai postulé en personne. Le processus a pris 2 jours. J'ai passé un entretien chez Concentrix (Santry) en avr. 2016
Entretien
Phone interview and then 1-1 interview with Quality supervisor and HR, different questions asked and previous work experience in the field is essential. Preferably you have worked in the company already for a few years.
Questions d'entretien [1]
Question 1
What would you go with a difficult agent or difficult conversation?
J'ai passé un entretien chez Concentrix (Kuala Lumpur)
Entretien
I only had 1 round with about 6 interviewees - asked general questions and how would I coach difficult agent, how do you make people listen to you etc. They asked me questions in English and also the local language.
J'ai postulé via une autre source. J'ai passé un entretien chez Concentrix (Dublin, Dublin) en mai 2021
Entretien
Questions focused on current experience. Giving exemple of situations where you used your skills to overcome a challenging situation within your team/with a customer. Main reason for applying to the position.