J'ai postulé en ligne. J'ai passé un entretien chez Concentrix (Toronto, ON) en avr. 2023
Entretien
I had to go through a series of tests like network test, typing test, on job virtual simulation and video assessment interview. Finally, they give you a verbal and written offer if you qualify.
Questions d'entretien [1]
Question 1
They asked general customer service behavioural and situational questions.
J'ai passé un entretien chez Concentrix (Regina, SK)
Entretien
It was quick and smooth… however it took some time from offer letter to actual start
It was actually a remote interview, already programmed so no physical interviewer… just you being on camera and answering all the questions ..
Questions d'entretien [1]
Question 1
How to guide a customer who had issues with device… their device wasn’t powering on
If you have a good communication skill you may crack it.
They will check your customer service skills such as empathy, patience, problem solving adaptability, time management etc
Interviewers are very friendly and personally I never had a bad experience.
J'ai postulé en ligne. J'ai passé un entretien chez Concentrix (Belleville, ON) en août 2023
Entretien
The interview process at the time was very quick, friendly faces and accommodating. Its not a bad place for starters. The interviewers were open to questions and some would get you comfortable during the process
