The online booking system for scheduling my phone interview with DaVita was excellent; I was able to schedule my interview efficiently at a convenient time for me. My interview was set for Thursday at 2 pm, but I received a call unexpectedly on Wednesday at 12:40 pm. This early call from the talent acquisition specialist caught me off guard. I was immediately asked if I was an RN, despite my resume and all relevant information being available to the recruitment team. During the conversation, I was cut off and informed that I wasn’t qualified for the role. I explained that I have over 10 years of medical experience in the healthcare industry, including managing a team of 35+ employees. I shared my direct patient experience in hematology, working daily with cancer patients, building their trust, and educating them on their medication and treatment. Although my experience isn’t in nephrology, the skills and environment are quite similar. I felt undermined when I was advised to watch YouTube videos about a day in the life of a PCT and to consider applying for that role instead.