J'ai postulé en ligne. J'ai passé un entretien chez Firstsource Solutions
Entretien
2 part interview with first being face to face interview and presentation. 2nd part was more an informal chat about the role. Good process and well run sessions.
Interview interestingly included the client, which made sense as it would be them ultimately that i would be working for. I feel this brought to life the role a lot more than just the outsource partner interviewing.
Questions d'entretien [1]
Question 1
Very keen on how I would be able to embed a culture of delivering a great customer experience.