J'ai postulé via la recommandation d'un employé. J'ai passé un entretien chez Firstsource Solutions (Derry, Northern Ireland) en juin 2021
Entretien
Was fine and friendly and everything was explained as I wanted it to. Received feedback quite quickly and have been working here over 1 year now. Would recommend but eventually I plan to move onto a position relative to my degree
Questions d'entretien [1]
Question 1
What I know about the company and customer service
J'ai passé un entretien chez Firstsource Solutions
Entretien
I had one online interview, it was very easy, asked me couple of competency questions and offered me the job soon. I don’t know the process now but they always used to hire many candidates
J'ai postulé via une autre source. J'ai passé un entretien chez Firstsource Solutions (Mumbai) en sept. 2025
Entretien
Group interview, then solo. Felt out of place at first but the company wanted to be upfront and maybe "weed out" people who weren't interested in the lower pay and work load. The solo interview was a series of questions that were about my past experience and how I would handle an irate customer.
Questions d'entretien [1]
Question 1
How many calls I would take at my last place of employment
J'ai postulé en ligne. Le processus a pris 5 jours. J'ai passé un entretien chez Firstsource Solutions (Houston, TX)
Entretien
Easy interview i had two interview 1 on camera and other over the phone. Pretty much the second interview went over ever. It was call a informative session where everything was went over and questions were being asked
Questions d'entretien [1]
Question 1
Asked about previous roles and what would you do in certain situations
