J'ai postulé en ligne. Le processus a pris 4 jours. J'ai passé un entretien chez Firstsource Solutions (Derry, Northern Ireland) en nov. 2015
Entretien
The interview was done over the phone, Fairly standard questions nothing extremely hard, mostly asking for scenarios about customer service. I personally struggled to understand the Irish accent. Interview lasted about 30 minutes, I found out four days later.
J'ai postulé en ligne. Le processus a pris 2 jours. J'ai passé un entretien chez Firstsource Solutions (Cardiff, Pays de Galles) en sept. 2016
Entretien
Amazing friendly fun smart and energetic loads of group activity slash role plays and meet and greet with 1 to 1 interviews . 5! Star interview x X x X x *****
J'ai postulé en ligne. Le processus a pris 1 semaine. J'ai passé un entretien chez Firstsource Solutions (Derry, Northern Ireland) en oct. 2015
Entretien
I applied online and the process took one week
They asked me to take an easy aptitude test
Then a formal interview and practice customer service call
They offered the job there and then
I started the role one week later
Questions d'entretien [1]
Question 1
What is your definition of great customer service?
