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      Recherches associées: Avis sur Foundever | Offres d’emploi chez Foundever | Salaires chez Foundever | Avantages sociaux chez Foundever
      Entretiens chez FoundeverEntretiens d’embauche pour Customer Service Representative chez FoundeverEntretien chez Foundever


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      Entretien pour Customer Service Representative

      30 mai 2017
      Employé (anonyme)
      Pasay, Pasay
      Offre acceptée
      Expérience négative
      Entretien facile

      Candidature

      J'ai postulé en personne. Le processus a pris 1 jour. J'ai passé un entretien chez Foundever (Pasay, Pasay) en juil. 2016

      Entretien

      3 Processes: Pass the first one to proceed to the next. 1. SVAR ( It's a phone simulation program to test your English skills. You'll be given a paper with a set of instructions. It is divided into sets: Set A. You have to read the sentences written in the paper. Set B. You have to repeat the sentence you will be hearing on the phone. (Tip: If you forgot what you heard just mumble something similar, don't leave the line dead.) Set C,D: Pardon me but I forgot its been a year already ( I think there will be a conversation on the phone that you have to listen attentively because there will be questions regarding that. & also vocabulary test.) Set E . You will select the appropriate response to the conversation. Set F . You will rate a statement. (Tip: Just press 1 or 5) Set G. You will be given a topic and 30 sec.. to think about it. And then say something about that topic for 1 min. (Tip: Just keep on talking until its over, speak naturally and moderately.) If you pass that congrats! Your proceeding to the next one which is the Behavioral Interview. 2. Behavioral Interview 3. Final Interview

      Questions d'entretien [1]

      Question 1

      For Behavioral (HR staff): Mostly about experiences in college and OJT. For Final Interview (Manager or Supervisor): 1. Tell me something that is not written in your resume. 2. How do you deal with criticism? 3. How do you deal with stress? 4. Why should I hire you?
      Répondre à cette question
      9

      Autres retours d’entretien d’embauche pour un poste comme Customer Service Representative chez Foundever

      Entretien pour Customer Service Representative (CSR)

      30 mars 2026
      Employé (anonyme)
      Belgrade
      Offre acceptée
      Expérience positive
      Entretien facile

      Candidature

      J'ai postulé via la recommandation d'un employé. J'ai passé un entretien chez Foundever (Belgrade)

      Entretien

      I’ve applied through a referral. The initial contact was a phone call where they asked to me introduce myself in English. They’ve organized an interview after that and I was invited. After that was a test task to respond to a few emails for customers.

      Questions d'entretien [1]

      Question 1

      Role play, CSR and a client.
      Répondre à cette question

      Entretien pour Customer Service Representative

      19 mars 2026
      Employé (anonyme)
      Offre acceptée
      Expérience positive
      Entretien facile

      Candidature

      J'ai passé un entretien chez Foundever

      Entretien

      Once you apply and your resume meets the requirements, then they give you an invitation. Most time, they might change the resumption date. Once they have a company to service, then they book you for training. If you are able to get through training, then you start the shift.

      Questions d'entretien [1]

      Question 1

      What is my customer service experience
      Répondre à cette question

      Entretien pour Customer Service Representatives

      9 mars 2026
      Candidat à l'entretien anonyme
      Indianapolis, IN
      Aucune offre
      Expérience négative
      Entretien facile

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez Foundever (Indianapolis, IN) en mars 2026

      Entretien

      Posting this for awareness and to see if this is typical of the company. I took the time to complete all the pre-interview assessments, etc. I have been stood up twice for a phone interview. After hearing back to schedule and interview initially, I did so. I waited the entire time for the scheduled interview and this time I did get an e-mail two minutes before the interview would have ended letting me know that the itnerviewer was experiencing internet issues. As advised, I rescheduled. Fast forward to the rescheduled interview. An hour before it, I received an e-mail regarding a test of my internet speed. Completed quickly, test passed and e-mailed right back. It is now an hour after the interview was scheduled to begin, as of yet, I have received no call, no text, or e-mail yet regarding why the interviewer was a no-show. I truly think my skills and experience would be a great match with the company but if this is how my time is valued, I will look elsewhere. Apologies for the long review but definitely wanted to make job seekers aware.