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      Recherches associées: Avis sur Foundever | Offres d’emploi chez Foundever | Salaires chez Foundever | Avantages sociaux chez Foundever
      Entretiens chez FoundeverEntretiens d’embauche pour Customer Service Representative chez FoundeverEntretien chez Foundever


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      Entretien pour Customer Service Representative

      20 juin 2014
      Employé (anonyme)
      Offre acceptée
      Expérience positive
      Entretien facile

      Candidature

      J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Foundever en août 2013

      Entretien

      The interview process was very simple. I applied for the work at home position for sitel at their website. The application took about 30-45 minutes. You had to complete everything at one visit because the website does not save your information. I can't remember but I think the assessment was a part of the application or either was emailed to me. At some point I had to call a number to do a voice test. (A recorded voice asks you questions and you answer the question as best as possible. This is to determine how your voice sounds and how you would react in questions). I had to complete a speed test to determine the speed/memory of my computer and had to screenshot my results. I received an email from the recruiter within 3 days asking to set up a phone interview. During the phone interview I was asked simple navigation questions for the internet. (Go to weather.com and tell me the weather for Baltimore, Maryland). I was then asked to do another speed test and tell them my results. I was also asked a few behavioral questions and given the basic information about the possible jobs. A day after the interview I was sent emails with different campaigns that I would like to work for. I chose the campaign I wanted and scheduled an interview for that one. I was asked behavioral questions again and asked to do another speed test. Pretty easy. I got the job and started 2 weeks later.

      Questions d'entretien [1]

      Question 1

      Most of the questions were generic questions that you would expect to be asked in a customer service role. I was asked give me a time where you didn't know how to handle a difficult customer, and how did you overcome this?
      Répondre à cette question
      2

      Autres retours d’entretien d’embauche pour un poste comme Customer Service Representative chez Foundever

      Entretien pour Customer Service Representative (CSR)

      30 mars 2026
      Employé (anonyme)
      Belgrade
      Offre acceptée
      Expérience positive
      Entretien facile

      Candidature

      J'ai postulé via la recommandation d'un employé. J'ai passé un entretien chez Foundever (Belgrade)

      Entretien

      I’ve applied through a referral. The initial contact was a phone call where they asked to me introduce myself in English. They’ve organized an interview after that and I was invited. After that was a test task to respond to a few emails for customers.

      Questions d'entretien [1]

      Question 1

      Role play, CSR and a client.
      Répondre à cette question

      Entretien pour Customer Service Representative

      19 mars 2026
      Employé (anonyme)
      Offre acceptée
      Expérience positive
      Entretien facile

      Candidature

      J'ai passé un entretien chez Foundever

      Entretien

      Once you apply and your resume meets the requirements, then they give you an invitation. Most time, they might change the resumption date. Once they have a company to service, then they book you for training. If you are able to get through training, then you start the shift.

      Questions d'entretien [1]

      Question 1

      What is my customer service experience
      Répondre à cette question

      Entretien pour Customer Service Representatives

      9 mars 2026
      Candidat à l'entretien anonyme
      Indianapolis, IN
      Aucune offre
      Expérience négative
      Entretien facile

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez Foundever (Indianapolis, IN) en mars 2026

      Entretien

      Posting this for awareness and to see if this is typical of the company. I took the time to complete all the pre-interview assessments, etc. I have been stood up twice for a phone interview. After hearing back to schedule and interview initially, I did so. I waited the entire time for the scheduled interview and this time I did get an e-mail two minutes before the interview would have ended letting me know that the itnerviewer was experiencing internet issues. As advised, I rescheduled. Fast forward to the rescheduled interview. An hour before it, I received an e-mail regarding a test of my internet speed. Completed quickly, test passed and e-mailed right back. It is now an hour after the interview was scheduled to begin, as of yet, I have received no call, no text, or e-mail yet regarding why the interviewer was a no-show. I truly think my skills and experience would be a great match with the company but if this is how my time is valued, I will look elsewhere. Apologies for the long review but definitely wanted to make job seekers aware.