Les candidats postulant à un poste comme Customer Service Representative chez Foundever attribuent un niveau de difficulté de 2 sur 5 (5 étant le niveau de difficulté le plus élevé) à leur expérience d’entretien et sont 100 % à l’évaluer comme positive. À titre de comparaison, la moyenne pour l’ensemble de l’entreprise est de 60,6 % d’avis positifs, d’après les évaluations Glassdoor.
Les candidats postulant à un poste comme Customer Service Representative mettent en moyenne 14 jours pour être embauchés, d’après les 2 entretiens partagés par les utilisateurs pour ce poste. À titre de comparaison, le processus de recrutement chez Foundever prend en moyenne 8 jours.
D’après 2 entretiens Glassdoor, les étapes typiques du processus d’entretien d’embauche pour un poste comme Customer Service Representative chez Foundever incluent :
Entretien téléphonique: 25 %
Test de personnalité: 25 %
Entretien individuel: 25 %
Test des compétences: 25 %
Voici les rôles les plus recherchés pour les rapports d’entretien -
They have a completely online interview process, where they send you module for you to log on and record yourself. They give you a limited amount of time to record and don’t let you redo, and there is no real person watching until you send it.
J'ai postulé via la recommandation d'un employé. J'ai passé un entretien chez Foundever (Belgrade)
Entretien
I’ve applied through a referral. The initial contact was a phone call where they asked to me introduce myself in English. They’ve organized an interview after that and I was invited. After that was a test task to respond to a few emails for customers.
Once you apply and your resume meets the requirements, then they give you an invitation. Most time, they might change the resumption date. Once they have a company to service, then they book you for training. If you are able to get through training, then you start the shift.
J'ai postulé en ligne. J'ai passé un entretien chez Foundever (Indianapolis, IN) en mars 2026
Entretien
Posting this for awareness and to see if this is typical of the company. I took the time to complete all the pre-interview assessments, etc. I have been stood up twice for a phone interview. After hearing back to schedule and interview initially, I did so. I waited the entire time for the scheduled interview and this time I did get an e-mail two minutes before the interview would have ended letting me know that the itnerviewer was experiencing internet issues. As advised, I rescheduled.
Fast forward to the rescheduled interview. An hour before it, I received an e-mail regarding a test of my internet speed. Completed quickly, test passed and e-mailed right back. It is now an hour after the interview was scheduled to begin, as of yet, I have received no call, no text, or e-mail yet regarding why the interviewer was a no-show.
I truly think my skills and experience would be a great match with the company but if this is how my time is valued, I will look elsewhere. Apologies for the long review but definitely wanted to make job seekers aware.