I was promoted from within the company but I still had to apply online just like anyone else should. My advantage was that my work history was documented. You go thru an online survey, basic questions. Nothing unusual. Some LP but mostly about customer service and personality. If you pass that you move on the a phone interview with either the GM or a recruiter. In my case I met with the GM. Then next step usually is to meet with the Regional Director. I did not have to do this part as I was recommended for the job. The total process takes anywhere from 2 to 3 weeks.

Short , interactive , lacking information of full scope of position and salary and didn’t follow up a week after to advise of next steps even though they asked about availability for the next steps