J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez Genesys en déc. 2021
Entretien
Several meetings with different people. Seems like diversity and new culture is focus point. A lot of talk about experience as a service but the concept seems old. Looks like it is customer satisfaction with a different twist.
Questions d'entretien [1]
Question 1
describe a difficult customer situation and how you resolved it.
