J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez H&R Block en nov. 2015
Entretien
I applied in October and received an interview the next month. I had to sign up for the interview online along with a few other people. It was easy and it had basic questions. Make sure you always do research on the company that you're trying to work for and go over interview questions so you'll be prepared and confident in the answers you give. Be confident and always talk about taking care and keeping the customers first.
Questions d'entretien [1]
Question 1
Tell me about a time when you had to deal with an angry customer.
J'ai postulé en personne. Le processus a pris 1 semaine. J'ai passé un entretien chez H&R Block (Minneapolis, MN) en janv. 2022
Entretien
I had an in person interview with the office manager where I was asked a series of questions about my work experiences and skills. I heard back about an offer the following week.
Questions d'entretien [1]
Question 1
Tell me about a time you had a stressful work situation and how did you resolve it?
J'ai postulé en ligne. Le processus a pris 2 jours. J'ai passé un entretien chez H&R Block (Akron, OH) en déc. 2017
Entretien
The hiring and interviewing process was extremely laid back. The laid back nature of the whole thing, at least for me, helped ease a lot of anxiety I probably would have had otherwise. The interview felt more like a conversation than an interview. It didn't feel like I was being drilled with questions and then judged upon my answers. This helped me to actually be able to portray myself the way I wanted to.
Questions d'entretien [1]
Question 1
How have you handled situations where you've come across conflict at a previous job? When a customer got unfriendly and angry.
J'ai postulé en ligne. J'ai passé un entretien chez H&R Block (Eau Claire, WI) en déc. 2017
Entretien
Brief 1:1 interview that primarily focused on work experience and skills as well as discussing employee availability. Easy, friendly, comfortable interview that took place in a cubicle at the office I now work at. I was offered and accepted the position at the end of the interview.
Questions d'entretien [1]
Question 1
Tell me about your experience in a customer service role.
