The interview process consisted of three rounds. The first was a screening interview with HR, followed by a second interview with the Customer Success Manager, and a final interview with the VP of Customer Success. Overall, the first interview was very pleasant and focused on standard questions about my background, motivation, and knowledge of the company. The second interview was significantly more challenging, as it included a presentation of JoVE's services and a mock client interaction to assess my communication and problem-solving skills. The third interview was a friendly conversation with the VP of Customer Success, centered on my motivation, hobbies, and the strategies I would use to succeed in the role.

Tras una primera toma de contacto agradable con RH en inglés, la entrevista técnica con tres responsables resultó ser una experiencia mala. El tono de las preguntas fue agresivo y hostil, haciéndome sentir cuestionado de forma malintencionada. Me llevo una impresión negativa del equipo y de la cultura interna.