I applied online, and within a few weeks had an internal recruiter contact me to set up a phone interview. I have prepared extensively for the interview, and spent quite some time researching the company, role, and the people. The interview went seemingly well, with the recruiter saying things like "we will move things quickly not to lose you", "we value candidate experience" and "the next steps". After the interview I heard nothing. I chased with the recruiter but this was met with radio silence - not even a courtesy automated rejection email from the system. Clearly the whole big talk I got about valuing the candidates and respecting their time was not underpinned by the basic common decency of recruitment to let you know the outcome, whether you are not successful, the role fell through, there is a delay - whatever it is, you must let people know. Completely turned off by the company's brand now.

Stage One: Telephone Interview Role/company was described and then you are asked to pitch yourself and experience for the role; a fairly awkward and artificial way to conduct a telephone interview. Stage Two: In person interview Arrived at office location and security had no record of me on the visitor list Told to go to a particular floor but no staff on reception when I arrived; I asked a passing employee to assist and they told me I was on the wrong floor and the lift doors shut before he could help After a short wait, the HR rep arrived and advised me that the Manager was out on a day of training so she was stepping in to interview me. HR rep very friendly and enthusiastic however left feeling something was not quite right. Post-interview: No outcome/ follow-up after two weeks. I initiated contact and was advised the role went to an internal candidate. Promised a follow up call at an agreed time the next week for another potential role but unfortunately I was not contacted. I was quite interested in the company and there genuinely seemed to be an open atmosphere on the floors. I would not avoid a role with the company but I would indeed expect a stronger candidate experience should I be lucky to be short-listed again.