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      Liberty Mutual Insurance

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      Entretiens chez Liberty Mutual InsuranceEntretiens d’embauche pour Claims Specialist chez Liberty Mutual InsuranceEntretien chez Liberty Mutual Insurance


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      Entretien pour Claims Specialist

      4 mai 2015
      Employé (anonyme)
      Portland, OR

      Autres retours d’entretien d’embauche pour un poste comme Claims Specialist chez Liberty Mutual Insurance

      Entretien pour Claims Specialist

      12 déc. 2025
      Employé (anonyme)
      Atlanta, GA
      Offre acceptée
      Expérience positive
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez Liberty Mutual Insurance (Portland, OR) en avr. 2015

      Entretien

      4 weeks from application to offer letter. After applying on a Tuesday, I got an email from a recruiter in less than 48 hours on Thursday morning. The recruiter scheduled a phone interview for the following Thursday. (Week 2) The phone interview consisted of mostly background information. I was asked about my current and past jobs as well as experience. Immediately after completing the phone interview, the recruiter scheduled an in-person interview with the hiring manager for the following Wednesday. (Week 3)The first in-person interview consisted of a 45-50 minute sit down with the hiring manager. They asked the usual "tell me about a time when" questions, as well as asked about previous job experience & my background. It was very relaxed and casual, not intimidating at all. After the interview, I was told I should hear back by early the following week. (Week 4) The following Tuesday morning, I received an email from another recruiter to arrange another in-person interview and job shadowing. I was told that I would do a teleconference interview with the hiring manager's boss who works out of Denver. The interview was scheduled for the following Wednesday. However, later that day the recruiter emailed back stating that the hiring manager would like me to come in sooner if possible, so we agreed on Thursday afternoon for a 1 hour time slot. The first 20-30 minutes was spent sitting with current claims specialists. I was able to watch them do the job and ask questions about the position, the company, etc. Everyone I spoke to seemed to really enjoy the job and working for Liberty Mutual. After shadowing, I was put in a conference room set up with a laptop and webcam and had a 20-25 minute teleconference interview with the regional claims manager in Denver. This interview consisted mostly of background questions and questions about my current job. No "tell me about a time" questions this time, thank goodness. I was asked what my current salary was and what my salary expectations were. The following Monday afternoon, 4 weeks after I applied online, I received a phone call offering me the position... and the offer letter came the following day, contingent on a background check of course. I think the only semi-negative part of the whole process was that they were in a rush to have everyone start, so I was unable to give a full 2 weeks notice to my current employer... but that wasn't a big deal.

      Questions d'entretien [2]

      Question 1

      If I were to speak to your manager now, how would they describe your performance in your current role?
      Répondre à cette question

      Question 2

      Why do you want to work for Liberty Mutual?
      Répondre à cette question
      12
      Entretien facile

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez Liberty Mutual Insurance (Atlanta, GA) en déc. 2025

      Entretien

      Phone screen Hiring manager and team manager Offer Very simple and straight forward. Asked about my background primarily and 2 star questions. Received a call with an offer before the end of the day.

      Questions d'entretien [2]

      Question 1

      Tell me how you manage your desktop during high volume
      Répondre à cette question

      Question 2

      Tell me about a time that you had a process that failed, and how you maneuvered through it.
      Répondre à cette question
      2

      Entretien pour Claims Specialist

      5 nov. 2025
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience neutre
      Entretien facile

      Candidature

      J'ai passé un entretien chez Liberty Mutual Insurance

      Entretien

      HR made a very quick call, it only lasted a few minutes. They mainly asked about my previous experience and went through a few basic checklist questions, like confirming my eligibility and availability. It felt more like a preliminary screening rather than a full interview.

      Questions d'entretien [1]

      Question 1

      past experience and basic checklist questions
      Répondre à cette question
      2

      Entretien pour Claims Specialist

      2 oct. 2024
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience négative
      Entretien moyen

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez Liberty Mutual Insurance en sept. 2024

      Entretien

      Initial phone screening interview, before an interview with the hiring manager. There is some email correspondence before the phone screening, and you can choose a time slot that works for you. I was told I would be contacted "One way or another" within two business days. I sent two emails, one on the third day, and one on the ninth day, as they did not get back to me at all. The job dashboard is not easy to access, though I did fumble through the website to find it, and later on the 9th day, I saw that they had moved me to a status that indicated I was not being chosen. I have still not received a courtesy email, or automated email indicating that change. While I do expect that sort of poor communication from employers these days, they did specifically state that they would reach out to me, whether I was getting a second interview or not. I check my inbox, and spam box regularly.

      Questions d'entretien [1]

      Question 1

      What is the largest dollar amount you have handled on a claim?
      Répondre à cette question
      1