You usually go through a couple different people before being hired. They will ask you to sell something say like a pen to them. They usually sugar coat everything about RV to make it seem like the best company in the world. You most likely will first get an over the phone interview with a hiring manager.

Very easy you just have to be good at reading a script and not sound like your reading a script. Try to be natural and sincere when speaking with customers. Never tell the, you don't know find the answer