J'ai postulé via un établissement d'enseignement supérieur ou universitaire. Le processus a pris 1 jour. J'ai passé un entretien chez Ritz-Carlton (Los Angeles, CA) en mars 2015
Entretien
Easy and concise. One interview and was soon offered the position on the spot! Lots of basic behavioral and personality questions to see how you react under pressure and stress. They use the STAR method in which you are asked for a specific situation to demonstrate an action.
J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Ritz-Carlton (Bal Harbour, FL)
Entretien
Good interview process. Two interviewers but It was very easy and everyone was very kind.
There is new employee training course every month, so I had to wait a bit for that, but it was no problem.
Questions d'entretien [1]
Question 1
About experience and resume and situational questions.
J'ai postulé en ligne. Le processus a pris 1 jour. J'ai passé un entretien chez Ritz-Carlton (Laguna Niguel, CA) en avr. 2014
Entretien
Very easy and comprehensive. Great discussion with back and forth dialogue. Lady was extremely nice and really embodied the Ritz Carlton image. General questions that gave myself a lot of room to expand upon.
Questions d'entretien [1]
Question 1
Describe a rough customer service situation and how you resolved it